Do you have any question?
Write to us at the below email address or call us to reach our customer service team!
Email: sales@journeyofficial.com
Phone: +44 1895 546416
Operating Hours: 9.30 am - 5.30 pm
FAQ
How long will it take to get my order?
Orders are processed within 24 hours of being received, excluding weekends. Usually, delivery can take 1 to 5 business days.
All our orders are shipped from our warehouse in Bradley Stoke. It's important to note that these are estimated delivery times and are not guaranteed.
Is my order shipped from the UK?
Yes, all our orders are shipped from our warehouse in Bradley Stoke.
How do I return my order?
Please check our return policy here. Follow the steps mentioned and get in touch with us to process your request further.
Do I have to pay for returns?
We offer free returns. If, for any reason, you are not satisfied with your purchase, you may return the item(s) within 30 days of receiving your order. Please ensure the items are in their original condition, unused and with all original packaging and intact. Please take a look at our full return policy here to initiate a return.